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Rivertech Academy: Masterclass

At Rivertech, we are committed to equipping our teams with highly qualified captains who lead with passion, dedication, and expertise. Our Masterclasses for senior officers, part of the Rivertech Academy, are designed to enhance both management and soft skills, elevating the academic and professional standards on board.

Participants in our Masterclasses are eligible to receive the prestigious Global Resource Management certificate from the All Academy, a division of the Swedish Club P&I. In collaboration with Nova Contract Scheepvaart in IJmuiden (The Netherlands), Rivertech is proud to be the first Dutch river cruise operator to offer this internationally recognized certification to its captains.

The Masterclasses consist of a comprehensive three-day in-school program, supplemented by homework and exercises over a two-year period. Developed in close consultation with management, this program is tailored specifically for the captains of the Rivertech fleet, ensuring they receive top-tier training and support.

The Program

The program places significant emphasis on advanced communication and management techniques, specifically aimed at enhancing the collaboration between the Captain, Tour Operator, and Hotel Manager, using the Rivertech Handbook as a foundational reference.

The program is designed with the understanding that the Captain must organize their activities to ensure passengers experience the highest quality travel through the safe and effective management of the crew, ship, procedures, and protocols. Captains are trained to be proactive and responsive to emerging circumstances.

Key management techniques covered in the program include:

  • Problem-Solving
  • Decision-Making
  • Leadership styles
  • Cultural Sensitivity
  • Personal Attitude
  • Communication
  • Conflict handling
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